Please contact us if you need to cancel
All our tours and rentals are reservation only. We require a reservation deposit of $15.00 per kayak, board or bike, for all our rentals. We require a $15.00 deposit per person for our local group tours. We accept all major credit cards for reservations. Reservations may be made over the phone or online for our group tours.
We require a 24 hour cancellation notice for any and all refunds. The reservation deposit of $15.00 is non-refundable without a 24 hour cancellation notice. Any and all other deposits are non-refundable without a 48 hour cancellation notice. Day trips and private tours must be prepaid and are non refundable without a 48 hour cancellation notice.
Any and all cancellations by Kayak St Augustine due to weather or for any reason, the customer will receive a full refund of all charges. You will be notified by phone in the event of a cancellation of a tour or rental.