Please contact us if you need to cancel
Our local St Augustine tours and rentals are by reservation only. All our tours & rentals are pre paid online or by phone. We require a 12 hour cancelation notice for our rentals and local tours. No shows will be billed at full charge.
Our rentals in St Augustine close at 2:00 p.m. Any rentals coming in late will be charged a late charge of $10.00 per kayak or paddle board, per every 15 minutes after 2:15.
Our Silver Springs tour, Manatee tours and all private tours must be prepaid and are non-refundable without a 24 hour cancellation notice. Day trips and private tours must be prepaid and are non refundable without a 24 hour cancellation notice.
Any and all cancellations by Kayak St Augustine due to weather or for any reason, the customer will receive a full refund of all charges. You will be notified by phone and or email in the event of a cancellation of a tour or rental.