Why we're the best
To ensure a smooth and fair experience for all our customers, we kindly request a 12-hour cancellation notice for any refund or rescheduling requests. In the event that we cancel your booking due to weather or any other reason, you will not be charged. However, please note that refunds will not be issued for missed tours resulting from failure to show up on time. We appreciate your understanding and cooperation in this matter.
What to Bring?
can i take a cooler?
What should i look at before booking?
While sunny skies are important, there are many important factors to look at. One of the biggest things that is over looked is wind speed. Speeds above 12 mph can become quite difficult for inexperienced Kayakers and even more stressful for beginner paddleboarders. The most important thing for us is making sure that your experience is memorable and enjoyable. While other companies might choose to brace these conditions in order to get your booking over with, we are happy to reschedule or refund, on us, if the windspeed is too rough.
How Early Should I Arrive Before the Tour?
We highly recommend that you arrive at least 20 minutes prior to your scheduled tour time. This will give you ample time to take care of any necessary preparations such as using the restroom, applying sunscreen, and getting ready for your adventure. By arriving early, you’ll also have the opportunity to meet your guide and ask any last-minute questions or address any concerns. This way, you can start your tour feeling relaxed and fully prepared for the experience ahead.
How to Start Your Salt Run Dolphin Eco Tour: Meeting Location and Directions
Kayaking St. Augustine is located at 442 Ocean Vista Ave, St. Augustine, FL 32080. Look for us next to the boat ramp in our Kayaking St. Augustine shirts. If possible, park in the main parking area facing the water at any time, but avoid parking in the yacht club parking or trailer parking areas. If the main lot is full, you can park in the sand parking area out by the entrance Rd on the left, across the street from the Lighthouse on weekdays only. Please note that this parking is reserved for trailers only on weekends and is strictly enforced. If the main lot and sand parking areas are both full on weekends, turn right out to the road and park at or by the tennis courts.
Can i take my dog with me?
We welcome your furry friend on our adventure! However, please note that we do not provide life jackets for animals, so it’s your responsibility to bring one for your pet to ensure their safety during the trip.